This privacy policy describes how Roseni Majad OÜ (registration code 10618250, address Hobujaama tn 4, Tallinn, Harju County, 10151, Republic of Estonia Republic), operating under the trademarks Roseni Events, Roseni Bar Catering, Roseni Catering, and Roseni Torn, processes the personal data of natural persons and uses cookies on its website and in other services.

The Privacy Policy applies to all individual customers and website users who use the services of Roseni Majad OÜ, place orders, or visit the company’s website.

1. Data Collected

Roseni Majad OÜ collects and processes personal data in the following cases:

• when you visit our website;
• when you fill out the contact form;
• when you contact us via email or phone;
• when you purchase products or book services.

The data collected may include:

• name,
• email address,
• phone number,
• IP address and device technical data (e.g., browser, operating system),
• preferred language,
• information collected via cookies and analytics (see section 3).

The data is used solely for the purposes for which it was collected and is not disclosed to third parties without a legal basis or your prior consent.

2. Purposes and legal basis for processing personal data

Roseni Majad OÜ processes personal data for the following purposes:

• managing customer relationships and communicating with customers;
• providing services and fulfilling orders;
• responding to inquiries;
• developing services and the customer experience;
• marketing and direct marketing (based on consent);
• fulfilling legal obligations;
• legitimate interest (e.g., ensuring service quality and security).

The legal basis for processing is derived from the European Union General Data Protection Regulation (EU) 2016/679 (GDPR) and the Estonian Personal Data Protection Act.

3. Cookies and Tracking Technologies

Roseni Majad OÜ uses cookies and similar technologies on its website to improve the user experience, analyze website usage, and target relevant marketing.

Tools used:

• Google Analytics / Google Tag Manager – for analyzing anonymous web traffic and user behavior;
• Google Ads conversion tracking – to measure the effectiveness of advertising campaigns;
• Meta Pixel (Facebook / Instagram) – for ad targeting and performance measurement.

Users can accept or decline the use of cookies via the cookie preference banner and later in their browser settings. If cookies are not used, not all website features may function properly.

4. Data Retention and Security

Roseni Majad OÜ retains personal data only for as long as necessary:

• to respond to an inquiry or provide a service;
• to fulfill legal obligations (e.g., accounting data for up to 7 years).

The company implements technical and organizational security measures to protect data against accidental or unlawful destruction, alteration, unauthorized access, or disclosure . Access is restricted to authorized processors only.

5. Transfer of Personal Data to Third Parties

Roseni Majad OÜ may use authorized service providers (e.g., IT support, payment service providers, direct marketing partners) when processing data. Contracts have been concluded with all authorized processors to ensure the protection of personal data in accordance with GDPR requirements.

Data may be transferred to supervisory and law enforcement authorities on a legal basis. Personal data will not be transferred outside the European Union or the European Economic Area without a valid legal basis.

6. Your rights

You have the right to:

• request access to your personal data;
• to request the correction of inaccurate data;
• to request the erasure of data (“right to be forgotten”);
• to restrict the processing of data;
• to object to the processing of data;
• withdraw your consent to receive direct marketing;
• file a complaint with the Data Protection Inspectorate (www.aki.ee).

Please submit requests related to the processing of personal data with a digital signature to the email address info@rosenievents.ee.

7. Changes to the Privacy Policy

Roseni Majad OÜ reserves the right to supplement and amend this privacy policy at any time. The current version is always available on the website www.rosenievents.ee.

8. Contact Information

Roseni Majad OÜ
Hobujaama tn 4, 10151 Tallinn, Estonia
Email: info@rosenievents.ee
Phone: +372 5887 2688